Data Processing Agreement

This Data Processing Addendum (“DPA”) forms part of the Terms of Service (the “Agreement”) between Audiohook Corporation (“Processor” or “Audiohook”) and the customer agreeing to the Terms of Service (“Controller” or “Customer”). This DPA governs Audiohook’s processing of Personal Data, Customer Data, and related information in connection with the Services. By using the Services or agreeing to the Terms of Service, the Customer also agrees to this DPA. For information on how Audiohook processes Personal Data as an independent controller (for example, in relation to its website visitors, platform analytics, or service improvement), please refer to the Privacy Policy.

Last Updated: October 7th, 2025
  • DEFINITIONS

    “Data Protection Laws” means all applicable data protection and privacy laws, including the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR and Data Protection Act 2018, the California Consumer Privacy Act (CCPA), and other similar laws governing Personal Data.

    “Personal Data” means any information relating to an identified or identifiable natural person processed by Audiohook on behalf of the Customer.

    “Customer Data” means all information, data, or materials provided or made available by the Customer to Audiohook in connection with the Services, including campaign data, pixel event data, and any Personal Data contained therein.

    “Device Identifiers” include IP addresses, cookie identifiers, mobile advertising IDs, podcast application IDs, and other similar identifiers.

    “Measurement Data” means aggregated or derived analytics produced by Audiohook from Customer Data, such as impressions, conversions, engagement metrics, and incrementality or performance results.

    “First-Party Data” means data collected directly by the Customer from its own users, websites, or apps that is shared with Audiohook for advertising or measurement purposes.

    “Sub-processor” means any third party appointed by Audiohook to process Personal Data on behalf of the Customer.
  • SCOPE AND ROLES

    2.1.
    The parties acknowledge that, with respect to the Processing of Personal Data under the Agreement, the Customer acts as the Controller and Audiohook acts as the Processor.
    2.2.
    Audiohook shall process Personal Data only on behalf of and in accordance with the Customer’s documented instructions, including those necessary for providing the Services described in the Agreement.
  • PURPOSE AND NATURE OF PROCESSING

    Audiohook shall process Personal Data solely to:
    - Provide, maintain, and improve the Services;
    - Perform obligations and exercise rights under the Agreement; and
    - Comply with applicable laws.
    The duration of processing shall be the term of the Agreement unless otherwise required by law.
  • FIRST PARTY DATA

    4.1
    The Customer represents and warrants that it has provided all legally required notices and obtained all necessary consents to permit Audiohook to process Personal Data transmitted via pixels, SDKs, or other tracking mechanisms.
    4.2
    Audiohook processes such pixel and first-party data solely to perform the Services, including ad delivery, measurement, optimization, and incrementality analysis.
    4.3
    Audiohook does not sell, rent, or disclose Customer or pixel data to third parties and does not use such data for interest-based advertising outside the scope of the Customer’s campaigns.
    4.4
    Audiohook applies data minimization and aggregation practices to limit the processing of Personal Data to what is necessary for measurement and analytics.
    4.5
    Measurement Data derived from Customer Data may be used by Audiohook in aggregated, anonymized form to improve Service functionality and performance, provided it cannot identify any individual or Customer.
  • PROCESSOR OBLIGATIONS

    Audiohook shall:
    a. Process Personal Data only in accordance with the Customer’s instructions;
    b. Ensure that persons authorized to process Personal Data are bound by confidentiality obligations;
    c. Implement appropriate technical and organizational security measures to protect Personal Data;
    d. Notify the Customer without undue delay upon becoming aware of a Personal Data Breach;
    e. Provide reasonable assistance to the Customer in responding to Data Subject requests; and
    f. Maintain records of processing activities as required by Data Protection Laws.
  • SUB-PROCESSORS

    6.1
    The Customer authorizes Audiohook to engage Sub-processors to provide the Services. A current list of Sub-processors is available at audiohook.com/legal/subprocessors
    6.2
    Audiohook shall ensure that Sub-processors are bound by written agreements requiring data protection obligations no less protective than those set forth in this DPA.
  • INTERNATIONAL DATA TRANSFERS

    Where Personal Data is transferred outside the country of origin, Audiohook ensures adequate protection under applicable Data Protection Laws through the use of the EU Standard Contractual Clauses (SCCs), the UK Addendum, or other lawful transfer mechanisms.

    Such transfers are limited to data necessary for ad serving, analytics, hosting, or fraud prevention.
  • SECURITY MEASURES

    Audiohook maintains industry-standard administrative, physical, and technical safeguards to protect Personal Data, including:
    - Encryption in transit and at rest;
    - Access control and authentication;
    - Role-based data access restrictions;
    - Network security and monitoring; and
    - Regular penetration testing and system audits.
  • DATA SUBJECT RIGHTS

    Audiohook shall promptly notify the Customer if it receives a request from a Data Subject regarding their Personal Data and shall not respond to such request except on the documented instructions of the Customer, unless required by law.
  • DELETION OR RETURN OF DATA

    Upon termination or expiration of the Agreement, Audiohook shall, at the choice of the Customer, delete all Personal Data processed on behalf of the Customer, unless retention is required by law.
  • AUDITS AND COMPLIANCE

    Upon written request, Audiohook shall provide the Customer with information reasonably necessary to demonstrate compliance with this DPA, which may include copies of independent security reports, certifications (such as SOC 2 or ISO 27001), or summaries of relevant audits.

    If, after reviewing such information, the Customer reasonably believes an audit is necessary to verify compliance, the Customer may request one audit per twelve (12) months, subject to:
    - At least thirty (30) days’ prior written notice;
    - Mutual agreement on the audit scope, timing, and duration;
    - Execution of a confidentiality agreement; and
    - Reimbursement by the Customer of Audiohook’s reasonable costs incurred in facilitating the audit (including personnel time and third-party fees).

    Audiohook may alternatively satisfy audit requests by providing a copy of its most recent third-party compliance report.
  • LIABILITY

    Each party’s liability under this DPA shall be subject to the limitations of liability set forth in the Agreement.
  • MISCELLANEOUS

    13.1
    In case of conflict between this DPA and the Agreement, this DPA shall prevail to the extent of the conflict.
    13.2
    This DPA shall automatically terminate upon termination of the Agreement.              
    13.3
    This DPA shall be governed by the same law and jurisdiction as the Agreement.       

Terms of Service

These Termsof Service, together with the online setup form (“Setup Form”) which isincorporated herein by reference (collectively, the “Agreement”), is abinding agreement by and between Audiohook Corp, a Delaware corporation (“Audiohook”), and the party set forth on the Setup Form (“you” or “Customer”)and is effective as of the date that Customer submits the Setup Form (the “EffectiveDate”). Audiohook and Customer may be referred to herein collectively asthe “Parties” or individually as a “Party.”

This Agreement states the terms and conditions under which Customer may use the Audiohooksoftware-as-a-service platform, as described in more detail at [URL] (the “Services”).If you do not accept this Agreement, you may not use the Services.

BY CHECKINGTHE BOX ON THE SETUP FORM YOU (A) ACCEPT THESE TERMS OF SERVICE AND AGREE THAT CUSTOMERIS LEGALLY BOUND BY ITS TERMS; AND (B) REPRESENT AND WARRANT THAT: (I) YOU ARE18 YEARS OF AGE OR OLDER; AND (II) IF CUSTOMER IS A CORPORATION, GOVERNMENTALORGANIZATION, OR OTHER LEGAL ENTITY, YOU HAVE THE RIGHT, POWER, AND AUTHORITYTO ENTER INTO THIS AGREEMENT ON BEHALF OF CUSTOMER AND BIND CUSTOMER TO ITSTERMS.

1. SAAS SERVICESAND SUPPORT

1.1. Subject to the terms of this Agreement, Audiohook willuse commercially reasonable efforts to provide Customer the Services. As partof the registration process, Customer will identify an administrative usernameand password for Customer’s Audiohook account. Audiohook reserves the right torefuse registration of, or cancel passwords it deems inappropriate.

1.2. Subject to the terms hereof, Audiohook will provideCustomer with support services in accordance with Audiohook’s standardpractice.

2. RESTRICTIONS AND RESPONSIBILITIES

2.1. Customer will not, directly or indirectly: reverseengineer, decompile, disassemble or otherwise attempt to discover the sourcecode, object code or underlying structure, ideas, know-how or algorithmsrelevant to the Services or any software, documentation or data related to theServices (“Software”); modify, translate, or create derivative worksbased on the Services or any Software (except to the extent expressly permittedby Audiohook or authorized within the Services); use the Services or anySoftware for timesharing or service bureau purposes or otherwise for thebenefit of a third; or remove any proprietary notices or labels. With respectto any Software that is distributed or provided to Customer for use on Customerpremises or devices, Audiohook hereby grants Customer a non-exclusive,non-transferable, non-sublicensable license to use such Software during theTerm only in connection with the Services.

2.2. Customer may not remove or export from the UnitedStates or allow the export or re-export of the Services, Software or anythingrelated thereto, or any direct product thereof in violation of anyrestrictions, laws or regulations of the United States Department of Commerce,the United States Department of Treasury Office of Foreign Assets Control, orany other United States or foreign agency or authority. As defined in FARsection 2.101, the Software and documentation are “commercial items” andaccording to DFAR section 252.227‑7014(a)(1) and (5) are deemed to be“commercial computer software” and “commercial computer softwaredocumentation.” Consistent with DFAR section 227.7202 and FAR section 12.212,any use modification, reproduction, release, performance, display, ordisclosure of such commercial software or commercial software documentation bythe U.S. Government will be governed solely by the terms of this Agreement andwill be prohibited except to the extent expressly permitted by the terms ofthis Agreement.

2.3. Customer represents, covenants, and warrants thatCustomer will use the Services only in compliance with Audiohook’s standardpublished policies then in effect (the “Policies”), including but notlimited to the Privacy Policy [link] and the Service Provider Terms [link] and all applicable laws andregulations. Customer hereby agrees to indemnify and hold harmless Audiohookagainst any damages, losses, liabilities, settlements and expenses (includingwithout limitation costs and attorneys’ fees) in connection with any claim oraction that arises from an alleged violation of the foregoing or otherwise fromCustomer’s use of Services. Although Audiohook has no obligation to monitorCustomer’s use of the Services, Audiohook may do so and may prohibit any use ofthe Services it believes may be (or alleged to be) in violation of theforegoing.

2.4. Customer shall be responsible for obtaining andmaintaining any equipment and ancillary services needed to connect to, accessor otherwise use the Services, including, without limitation, modems, hardware,servers, software, operating systems, networking, web servers and the like(collectively, “Equipment”). Customer shall also be responsible formaintaining the security of the Equipment, Customer account, passwords(including but not limited to administrative and user passwords) and files, andfor all uses of Customer account or the Equipment with or without Customer’sknowledge or consent.

3. ADVERTISEMENTS

3.1. Customer may use the Services to purchase onlineadvertising on third party platforms by delivering an insertion order toAudiohook via the digital form provided by Audiohook (an “Insertion Order”).Each Insertion Order must include a digital file with Customer’s advertisement(the “Advertisement”) and all other information requested by Audiohook. Allonline advertising purchases via an Insertion Order shall be subject to thethen-current Standard Terms and Conditions for Internet Advertising for MediaBuys One Year or Less (“IAB Terms”) as published by the InteractiveAdvertising Bureau (“IAB”), and which may be amended from time to time,and subject to any amendments provided to Customer by Audiohook in writing. Thecurrent IAB Terms are available at https://www.iab.com/wp-content/uploads/2015/06/IAB_4As-tsandcs-FINAL.pdf.

3.2. All multimedia content (“Content”) in any Advertisementmust in its entirety comply with all applicable federal, state, local, andinternational laws and regulations. Without limiting the foregoing, Advertisementsmust not:

  • Contain any material that is defamatory, obscene,indecent, abusive, offensive, harassing, violent, hateful, inflammatory, orotherwise objectionable.
  • Promote sexually explicit or pornographic material,violence, or discrimination based on race, sex, religion, nationality,disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret,copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights ofpublicity and privacy) of others or contain any material that could give riseto any civil or criminal liability under applicable laws or regulations or thatotherwise may be in conflict with this Agreement or the Policies.
  • Promote any illegal activity, or advocate, promote, orassist any unlawful act.

Uponsubmitting an Insertion Order, Customer grants Audiohook and its serviceproviders, and each of their respective licensees, successors, and assigns theright to use, reproduce, modify, perform, display, distribute, and otherwisedisclose to third parties the applicable Advertisement(s) to provide the Services.

Customerrepresents and warrant that it owns or control all rights in and to the Advertisementsand has the right to grant the license granted above Audiohook and its serviceproviders, and each of their respective licensees, successors, and assigns.

CUSTOMERSHALL BE RESPONSIBLE FOR ALL ADVERTISEMENTS IT SUBMITS THROUGH THE SERVICES. AUDIOHOOKIS NOT RESPONSIBLE OR LIABLE TO ANY THIRD PARTY FOR THE CONTENT OR ACCURACY OFANY ADVERTISEMENTS SUBMITTED BY CUSTOMER. AUDIOHOOK MAY, BUT DOES NOT HAVE ANYOBLIGATION TO, REVIEW ADVERTISEMNTS SUBMITTED BY CUSTOMER.

4. CONFIDENTIALITY; PROPRIETARY RIGHTS

4.1. Each Party (the “Receiving Party”) understandsthat the other Party (the “Disclosing Party”) has disclosed or maydisclose business, technical or financial information relating to theDisclosing Party’s business (hereinafter referred to as “ProprietaryInformation” of the Disclosing Party). Proprietary Information of Audiohookincludes non-public information regarding features, functionality andperformance of the Service. Proprietary Information of Customer includesnon-public data provided by Customer to Audiohook to enable the provision ofthe Services (“Customer Data”). The Receiving Party agrees: (i) totake reasonable precautions to protect such Proprietary Information, and(ii) not to use (except in performance of the Services or as otherwisepermitted herein) or divulge to any third person any such ProprietaryInformation. The Disclosing Party agrees that the foregoing shall not applywith respect to any information after five (5) years following the disclosurethereof or any information that the Receiving Party can document (a) is orbecomes generally available to the public, or (b) was in its possession orknown by it prior to receipt from the Disclosing Party, or (c) wasrightfully disclosed to it without restriction by a third party, or(d) was independently developed without use of any Proprietary Informationof the Disclosing Party or (e) is required to be disclosed by law.

4.2. Customer shall own all right, title and interest in andto the Customer Data. Audiohook shall own and retain all right, title andinterest in and to (a) the Services and Software, all improvements,enhancements or modifications thereto, (b) any software, applications,inventions or other technology developed in connection with ImplementationServices or support, and (c) all intellectual property rights related to any ofthe foregoing.

4.3. Notwithstanding anything to the contrary, Audiohookshall have the right collect and analyze data and other information relating tothe provision, use and performance of various aspects of the Services andrelated systems and technologies (including, without limitation, informationconcerning Customer Data and data derived therefrom), and Audiohook will befree (during and after the term hereof) to (i) use such information and data toimprove and enhance the Services and for other development, diagnostic andcorrective purposes in connection with the Services and other Audiohookofferings, and (ii) disclose such data solely in aggregate or otherde-identified form in connection with its business. No rights or licenses aregranted except as expressly set forth herein.

5. PAYMENT OF FEES

5.1. Customer will pay Audiohook the then applicablesubscription fee set forthat [URL] for the Services (the “Subscription Fee”).

5.2. [Descriptionor schedule of advertising fees] (the “Advertising Fees,” andtogether with the Subscription Fee, the “Fees”).

5.3. Audiohook reserves the right to change the Fees orapplicable charges and to institute new charges and Fees at any time upon sixty(60) days’ prior notice to Customer (which may be sent by email). If Customerbelieves that Audiohook has billed Customer incorrectly, Customer may contact Audiohook’scustomer support department.

5.4. Subscription Fees shall be payable in advance.Audiohook may choose to bill Advertising Fees through an invoice, in whichcase, full payment for invoices issued in any given month must be received by Audiohookthirty (30) days after the mailing date of the invoice.

5.5. Unpaid amounts are subject to a finance charge of 1.5%per month on any outstanding balance, or the maximum permitted by law,whichever is lower, plus all expenses of collection and may result in immediatetermination of Service. Customer shall be responsible for all taxes associatedwith Services other than U.S. taxes based on Audiohook’s net income.

6. TERM AND TERMINATION

6.1. This Agreement shall be effective upon the earlier ofthe date Customer submits the Setup Form or first accesses or uses the Services,and shall continue until terminated by either Party pursuant to Section 6.2 orSection 6.3 (the “Term”).

6.2. Customer may terminates this Agreement at any time andfor any reason upon written notice to Audiohook.

6.3. Audiohook  mayterminates this Agreement at any time and for any reason upon thirty (30) days’prior notice to Customer (which may be sent by email). In addition to any otherremedies it may have, Audiohook may also terminate this Agreement immediately uponnotice (or without notice in the case of nonpayment), if Customer (a)materially breaches any of the terms or conditions of this Agreement; (b)becomes insolvent or is generally unable to pay, or fails to pay, its debts asthey become due; (c) files or has filed against it, a petition for voluntary orinvoluntary bankruptcy or otherwise becomes subject, voluntarily orinvoluntarily, to any proceeding under any domestic or foreign bankruptcy orinsolvency law; (d) makes or seeks to make a general assignment for the benefitof its creditors; or (e) applies for or has appointed a receiver, trustee,custodian, or similar agent appointed by order of any court of competentjurisdiction to take charge of or sell any material portion of its property orbusiness.

6.4. Customer will pay in full for the Services up to andincluding the last day on which the Services are provided. All sections of thisAgreement which by their nature should survive termination will survivetermination, including, without limitation, accrued rights to payment,confidentiality obligations, warranty disclaimers, and limitations ofliability. Except as set forth in Section 7.2, Audiohook will not provide anyrefunds upon termination of this Agreement.

7. WARRANTY AND DISCLAIMER

7.1. Audiohook shalluse reasonable efforts consistent with prevailing industry standards tomaintain the Services in a manner which minimizes errors and interruptions inthe Services and shall perform the Implementation Services in a professionaland workmanlike manner. Services may be temporarily unavailable for scheduledmaintenance or for unscheduled emergency maintenance, either by Audiohook or bythird-party providers, or because of other causes beyond Audiohook’s reasonablecontrol, but Audiohook shall use reasonable efforts to provide advance noticein writing or by e-mail of any scheduled service disruption. However, Audiohook does not warrant that theServices will be uninterrupted or error free; nor does it make any warranty asto the results that may be obtained from use of the Services. EXCEPTAS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES AND IMPLEMENTATIONSERVICES ARE PROVIDED “AS IS” AND AUDIOHOOK DISCLAIMS ALL WARRANTIES, EXPRESSOR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

7.2. If the Services are held by a court of competentjurisdiction to be or are believed by Audiohook to be infringing any patent,trademark, trade secret, copyright, or other intellectual property or otherrights of a third party, Audiohook may, at its option and expense (a) replaceor modify the Service to be non-infringing provided that such modification orreplacement contains substantially similar features and functionality, (b)obtain for Customer a license to continue using the Service, or (c) if Audiohookdetermines in its sole discretion that neither of the foregoing is commerciallypracticable, terminate this Agreement and Customer’s rights hereunder andprovide Customer a refund of any prepaid, unused fees for the Service.

8. LIMITATION OF LIABILITY

NOTWITHSTANDINGANYTHING TO THE CONTRARY, EXCEPT FOR BODILY INJURY OF A PERSON, AUDIOHOOK ANDITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT AND TECHNOLOGYSUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEESSHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THISAGREEMENT OR TERMS AND CONDITIONS RELATED THERETO UNDER ANY CONTRACT,NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR ORINTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OFPROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS;(B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIALDAMAGES; (C) FOR ANY MATTER BEYOND AUDIOHOOK’S REASONABLE CONTROL; OR (D)FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS,EXCEED THE FEES PAID BY CUSTOMER TO AUDIOHOOK FOR THE SERVICES UNDER THISAGREEMENT IN THE 12 MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, INEACH CASE, WHETHER OR NOT AUDIOHOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGES.

9. MISCELLANEOUS

If any provision of this Agreement is found to beunenforceable or invalid, that provision will be limited or eliminated to theminimum extent necessary so that this Agreement will otherwise remain in fullforce and effect and enforceable. This Agreement is not assignable,transferable or sublicensable by Customer except with Audiohook’s prior writtenconsent. Audiohook may transfer and assign any of its rights and obligationsunder this Agreement without consent. This Agreement is the complete andexclusive statement of the mutual understanding of the Parties and supersedesand cancels all previous written and oral agreements, communications and otherunderstandings relating to the subject matter of this Agreement, and that allwaivers and modifications must be in a writing signed by both Parties, exceptas otherwise provided herein. No agency, partnership, joint venture, oremployment is created as a result of this Agreement and Customer does not haveany authority of any kind to bind Audiohook in any respect whatsoever. In anyaction or proceeding to enforce rights under this Agreement, the prevailing Partywill be entitled to recover costs and attorneys’ fees. All notices under thisAgreement will be in writing and will be deemed to have been duly given whenreceived, if personally delivered; when receipt is electronically confirmed, iftransmitted by facsimile or e-mail; the day after it is sent, if sent for nextday delivery by recognized overnight delivery service; and upon receipt, ifsent by certified or registered mail, return receipt requested. This Agreementshall be governed by the laws of the State of Utah without regard to itsconflict of laws provisions.